Frequently asked questions
Do I need an account to order?
No. Checkout as a guest with your email and phone number — we’ll keep you updated on your order.
How do I pay?
You can pay by Mobile Money (MTN or Airtel), bank transfer, or cash on delivery within Uganda. Payment instructions are shown after you place your order.
Do you ship internationally?
Yes — we ship worldwide from Kampala with tracking. Rates and delivery times are shown at checkout.
How long does delivery take?
1–3 business days in Uganda, 4–7 in East Africa and 6–14 elsewhere, after dispatch.
Can I exchange an item?
Yes, unworn items with tags can be exchanged within 14 days of delivery. See our shipping & returns page.
Do you make custom sizes?
For many styles we can adjust the length or sleeves. Message us before ordering and we’ll confirm.
How do I track my order?
Use the Track your order page with your order number and email address.